Privacy & Cookie Policy
Effective Date: October 30, 2025
Last Updated: October 30, 2025
1. Introduction
Welcome to Japorms.ca ("Japorms," "we," "our," or "us"). Your privacy matters to us. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website www.japorms.ca (the "Website") and use our custom apparel and printing services, including personalized T-shirts, hoodies, and embroidery orders (the "Services").
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA)and other applicable Canadian privacy regulations. By using our Website or Services, you agree to the practices described below.
If you have any questions, please contact us here or email info@japorms.ca.
2. Information We Collect
Personal Information
We collect information you provide directly, such as:
- Name, shipping and billing address
- Email address and phone number
- Payment and transaction details (processed securely through our payment partners)
- Account credentials if you create an account with Japorms
- Design files or artwork uploaded for your custom apparel orders
Non-Personal & Technical Information
We automatically collect limited technical data, such as:
- IP address, browser type, operating system
- Pages visited, time spent, and referring URLs
- Cookies and analytics identifiers
We use this information to improve your shopping experience, personalize recommendations, and optimize our site's performance.
3. How We Use Your Information
Your information helps us:
- Process and fulfill your custom apparel orders
- Provide customer support and respond to inquiries
- Manage your account and order history
- Send order updates, promotions, or newsletters (only with your consent)
- Improve product quality, website usability, and marketing performance
- Comply with legal obligations and maintain website security
We never sell your personal data to third parties.
4. Data Protection & E-Commerce Security
Your security is a top priority. Japorms uses:
- SSL (Secure Socket Layer) encryption for all transactions
- PCI-DSS compliant payment gateways to protect credit card data
- Restricted employee access to customer data
- Regular system updates and audits to prevent unauthorized access
For users ordering promotional apparel, uploaded artwork and customer lists are stored securely and deleted after fulfillment unless you request otherwise.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged into your account
- Remember preferences such as currency or cart items
- Analyze website traffic via Google Analytics
- Measure ad performance and site optimization
You may adjust your browser settings to refuse cookies; however, some site features may not function properly. Learn more about cookies and how to manage them at www.aboutcookies.org.
6. Third-Party Disclosure
We may share limited information with trusted service providers who assist in:
- Payment processing
- Shipping and logistics
- Marketing and analytics
- IT maintenance
All third parties are contractually required to handle your data securely and use it only for authorized purposes.
We may also disclose information when required by law, to protect our rights, or to comply with legal obligations.
7. International Data Transfers
Japorms primarily stores customer data in Canada, but some technical services may process data outside of Canada. We ensure all such transfers meet PIPEDA and equivalent international protection standards.
8. Your Rights & Choices
Under Canadian privacy law, you have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request details on how your data is used
To make a request, please email info@japorms.ca or contact us here. We may ask for identity verification before fulfilling requests.
9. Children's Privacy
Our Website and Services are intended for users aged 13 and above. We do not knowingly collect data from children under 13. If you believe we have received such data, contact us immediately for removal.
10. Policy Updates
We may update this Privacy & Cookie Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Continued use of our Website after updates signifies your acceptance of the new terms.
11. Contact Us
For questions, concerns, or privacy requests:
